NDIS services

Get the support you need.

Foot Faults' team of highly skilled podiatrists harness cutting-edge technology to empower NDIS participants, promoting increased activity and independence.

We're dedicated to delivering exceptional outcomes for our valued clients, ensuring they thrive on their unique journeys toward improved well-being and mobility.

We provide a comprehensive range of podiatry services, addressing issues such as foot and leg pain, enhancing mobility, assisting with footwear selection, and offering nail and skincare treatments. Our clinics, conveniently located in Holland Park and Newmarket, prioritise accessibility, featuring step-free access, on-site parking, and all-ability toilets.

At our clinics, we use specialised treadmills and state-of-the-art slow-motion cameras to carefully analyze walking patterns, identifying opportunities for movement improvement.

Our treadmills are equipped with hoists to provide extra support for clients who require assistance. We're also proud to offer Anti-Gravity treadmills that harness air technology to reduce body weight. This innovation particularly benefits our NDIS clients by aiding them in developing strength and stability, allowing them to walk longer distances with reduced pain and fatigue.

We offer home visits for clients unable to visit our clinics. Whatever your goals — we’ll help you achieve them.


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  • The National Disability Insurance Scheme (NDIS) is a national framework designed to support people living with disabilities, by ensuring they have access to the services they require.

  • Not at all!

    We assess the whole lower limb (legs, knees, ankles and feet) to help clients move without pain and become be more active and mobile.

  • Our aim is to increase mobility and reduce pain, so our clients can enjoy more active, independent and healthy lifestyles.

    We have been providing services, aids and appliances to people with disabilities for over 10 years and work with clients both in our clinics and in their homes.

    Our expert Podiatrists use their experience in this field and specialist testing equipment to monitor changes made to footwear, orthotics, ankle braces, AFO's and many other lower limb devices.

    We work in conjunction with your other health professionals and our network of providers to maximise outcomes and efficiencies.

  • Yes we complete a report following each initial assessment, annual review or whenever requested. The report can be used for planning, funding or to review change over time.

    We include details about lower limb related needs, but we also look at the individual and recommend other services or areas where we feel the participant can benefit.

    This may include routine care required, exercise prescription, aids and appliances, footwear and modifications, alternative forms of exercise, other services, activities, support, identified risks and opportunities.

  • An initial NDIS appointment is $193.99 which includes 1 hour face-to-face time (at a Foot Faults clinic or home visit)

    Travel time (for home visits) and non-face-to face report writing time, is charged separately, in line with standard NDIS fee schedules.

  • We charge non face to face time for report writing and also liaising with other health professionals, plan managers or family members.

    We limit this time to the minimum that is required by getting as much information in advance as possible.

    In addition, we use an efficient report writing system that we have developed along with experienced practitioners, which saves time and provides better value for money.

  • We can offer assistance under the NDIS in areas such as skin & nail care, management of foot and leg pain, walking assessments, orthotics, footwear advice and more.

    We provide services under the following NDIS categories:

    - CB Daily Activities

    - Assistive Technology

  • To make an appointment, or find out more about our NDIS services, please contact Tia, our wonderful NDIS Coordinator, by calling 07 3343 9430 or emailing hello@footfaults.com.au

    You can also find on the NDIS portal.

  • Name: Foot Faults Podiatry

    Organisation ID: 4050014202

  • Foot Faults has been working in the disability space for 15 years, working with clients of all ages and abilities.

    Our team understand how different conditions may impact our clients’ behaviour or present unique challenges during the consultation.

    We work hand in hand with families, carers and support workers, developing strategies aiming to ensure our clients’ have a positive, enjoyable experience.

  • Prior to the initial appointment, we will request the following information via a digital new client form:

    • NDIS number

    • NDIS plan dates

    • NDIS support coordinator name and contact details

    • Copy of NDIS plan (or relevant sections, goals etc)

    • Reports from other health professionals

    • As much information about the client as possible

    This information is used to generate a service agreement and for our Podiatrists to pre-plan the appointment.

  • What is an antigravity treadmill and how does it work?

    An antigravity treadmill is a piece of fitness equipment that uses air pressure to reduce the user's weight and allow them to exercise with less impact on their joints. It works by creating a sealed chamber around the lower body, then pumping air into the chamber to create a buoyant effect that reduces the user's weight.

    What are the benefits of using an antigravity treadmill?

    The benefits of using an antigravity treadmill include reducing impact on joints, improving balance and coordination, improving cardiovascular fitness, increasing muscle strength, and aiding in rehabilitation after injury.

    Who can benefit from using an antigravity treadmill?

    Anyone who wants to exercise with less impact on their joints can benefit from using an antigravity treadmill, including people with disabilities, neurological conditions, arthritis, back pain, and other joint issues, as well as athletes who want to reduce their risk of injury and improve their performance.

    How much weight can an antigravity treadmill support?

    It can support around 250kg of weight.

    What ages can use the treadmill?

    Anyone age that can walk on a treadmill starting from roughly 3-4 years old and the the sky is the limit.

    How does an antigravity treadmill differ from a regular treadmill?

    An antigravity treadmill reduces the user's weight, which allows them to exercise with less impact on their joints, while a regular treadmill does not.

    What kind of training can be done on an antigravity treadmill?

    An antigravity treadmill can be used for a variety of training, including standing, jumping, running, walking, and or interval training.

    Can an antigravity treadmill be used for rehabilitation purposes?

    Yes, an antigravity treadmill has particularly be found to be very beneficial for rehabilitation purposes, including recovery from injuries or surgeries.

    Is it safe to use an antigravity treadmill?

    Yes, it is safe to use an antigravity treadmill, the bag that goes around the clients waste helps stabilise the torso, there are multiple rails to hold on and emergency stop buttons etc. Care just needs to be taken getting in and out but we do that with the assistance of our staff and carers.

    How often should an antigravity treadmill be used?

    The frequency of use depends on the individual's current status, their goals and abilities. The more it is used the better the effect but most people can benefit from using an antigravity treadmill 2-3 times per week.

    Can an antigravity treadmill be used for weight loss?

    Yes, an antigravity treadmill can be used for weight loss, and is a great way to get continuous cardiovascular effort while reducing impact on joints and or pain.

    Are there any limitations or contraindications for using an antigravity treadmill?

    there aren't too many limitations for using an antigravity treadmill, however, it is always assessed on a case-by-case basis. If we can get someone in and out of the treadmill then we are usually good to go !

    Can an antigravity treadmill be used for running?

    Yes, an antigravity treadmill can be used for running, as it allows the user to run with less impact on their joints.

    How does the adjustment of body weight work on an antigravity treadmill?

    The adjustment of body weight on an antigravity treadmill is done by changing the air pressure in the chamber around the user's lower body. More air pressure reduces the user's weight, while less air pressure increases their weight.

NDIS FAQs

  • This specialised treadmill is used to assess and improve walking, strength and balance.

    High speed cameras, and pressure sensors, enable us to careful analyse walking style in slow motion and track improvements over time.

    An optional harness can be used to increase stability during assessments.

    Features balance games and gait retraining programs.

  • This specialised treadmill uses air pressure to support the lower body—lowering body weight by up to 80%.

    It helps clients increase walking strength, stability and endurance.

    Overtime, body weight is slowly increased as the legs become stronger.

    Clients increase how far and often they can walk.

  • Podiatrists can trim and shape toenails, manage ingrown nails, and treat nail infections or abnormalities such as fungal infections or thickened nails.

    Corns and calluses also fall under general care and podiatrists can safely remove or reduce corns and calluses, which are areas of thickened, hardened skin caused by friction or pressure.

  • We can come to you! we are regularly conducting home visits all over Brisbane and Ipswich. call the team to check if and when we service your area.

  • We are extremely lucky at Foot Faults to have some of the most advanced equipment there is. There are only a handful of clinics in Australia that have similar equipment and expertise.

    Gait retraining, also known as gait modification or gait rehabilitation, refers to the process of analyzing and altering an individual's walking or running pattern (gait) to improve efficiency, reduce pain, or address abnormalities or imbalances. It involves identifying specific issues or deviations in the person's gait and implementing targeted interventions to correct or optimize their walking or running mechanics.

    The process typically involves the following steps:

    Gait analysis: The healthcare professional assesses the individual's gait by observing their walking or running pattern. This may involve video analysis, motion capture systems, or force plates to capture data on the person's movements, joint angles, forces, and timing.

    Identification of issues: The gait analysis helps identify any abnormalities, asymmetries, or inefficiencies in the person's gait. This can include issues such as excessive pronation or supination, poor alignment, stride length discrepancies, or irregular weight distribution.

    Treatment planning: Based on the findings from the gait analysis, a treatment plan is developed to address the identified issues. This plan may include various interventions and strategies tailored to the individual's specific needs.

    Interventions: Gait retraining interventions can vary depending on the specific gait issues and goals. They may involve:

    Corrective exercises: Targeted exercises to strengthen weak muscles, stretch tight muscles, or improve joint mobility.

    Biomechanical adjustments: Techniques to modify foot strike pattern, adjust stride length, or improve alignment.

    Orthotic devices: Prescription or modification of shoe inserts or orthotics to provide support, stability, or correct biomechanical abnormalities.

    Feedback and cues: Verbal or visual feedback, external cues, or the use of technology (such as mirrors or wearable devices) to help the individual make real-time adjustments to their gait mechanics.

    Gradual progression: Gait retraining is typically a gradual process, allowing the individual to adapt to the changes and gradually increase their capacity and efficiency.

    Monitoring and reassessment: Throughout the gait retraining process, our team closely monitors the individual's progress and makes any necessary adjustments to the treatment plan. Regular reassessment and follow-up sessions help ensure the desired improvements are being achieved.

    Gait retraining can be beneficial for various conditions, including gait abnormalities due to neurological conditions, post-surgical rehabilitation, or enhancing athletic performance. It aims to optimize biomechanics, reduce stress on tissues, and improve overall functional movement patterns.

  • We can come to you! we have been visiting group facilities in south east queensland for over a decade and have the ability to assess an manage clients of all ages and abilities. Call the team to discuss your requirements further.

  • Orthotics and prosthetics are two distinct but related fields within healthcare that involve the design, fabrication, and fitting of devices to support, protect, or enhance the function of the musculoskeletal system. While both disciplines deal with the creation of specialized devices, they have different purposes and applications.

    Orthotics:

    Orthotics refers to the branch of healthcare that focuses on the design, production, and fitting of orthotic devices. Orthoses, commonly known as orthotic devices or orthoses, are custom-made or prefabricated devices worn externally to support, align, stabilize, or improve the function of various body parts, particularly the limbs and the spine. Orthoses can be used to address a wide range of conditions, including:

    Foot orthotics: These devices, such as shoe inserts or insoles, are used to correct foot alignment, provide support, relieve pain, and enhance gait mechanics. They can help manage conditions such as flat feet, plantar fasciitis, and foot deformities.

    Ankle-foot orthotics (AFOs): AFOs are devices that support the foot and ankle, providing stability, controlling motion, and correcting gait abnormalities. They are commonly used for conditions such as foot drop, ankle instability, or cerebral palsy.

    Knee orthotics: Knee orthoses, such as knee braces or knee sleeves, can provide support, reduce pain, or protect the knee joint following an injury or surgery. They are used for conditions such as ligament injuries, osteoarthritis, or patellofemoral pain syndrome.

    Our team assess, design and prescribe a number of different devices and liaise with orthotists on other devices that we feel are required but are out of our scope. They are customized to the individual's specific needs through a process that includes evaluation, measurement, and fitting.

    Prosthetics:

    We liaise with orthotists on the design the design, fabrication, and fitting of artificial limbs, known as prostheses, to replace missing or partially amputated body parts. Using our gait analysis data we can help inform what is required to optimise movement patterns and function. Prosthetic devices aim to restore function, mobility, and quality of life for individuals with limb loss. Prostheses can be designed for various levels of limb amputation, including:

    Lower limb prosthetics: These prostheses replace missing parts of the leg, including below-knee (transtibial), above-knee (transfemoral), or through the hip (hip disarticulation or hemipelvectomy).

    Prosthetic devices are custom-made to fit the individual's residual limb and are fabricated using materials such as carbon fiber, plastics, and metals. They are designed to mimic the function and appearance of the missing limb as closely as possible. The fitting process involves assessment, measurement, and alignment adjustments to ensure optimal comfort, function, and alignment.

    Both orthotics and prosthetics play crucial roles in helping individuals improve their mobility, function, and quality of life. Orthotics primarily focus on external devices to support or enhance existing body structures, while prosthetics involve the creation of artificial limbs to replace missing or amputated body parts. Both fields require specialized knowledge, skills, and often collaboration between healthcare professionals to provide the best possible care for individuals in need of these devices.

  • Exercise prescription refers to the process of designing and recommending an individualized exercise program based on a person's specific needs, goals, and physical capabilities. It involves selecting appropriate exercises, determining the appropriate intensity, duration, frequency, and progression of the exercises, and considering any relevant contraindications or precautions.

    When prescribing exercises, several factors should be taken into account:

    Assessment: Conduct a thorough assessment of the individual's health status, fitness level, medical history, and any specific considerations or limitations they may have. This assessment may include measurements of body composition, cardiovascular fitness, strength, flexibility, and functional movement patterns.

    Goals: Identify the person's goals, whether they are related to improving cardiovascular fitness, strength, flexibility, weight loss, or specific sport performance. Clear goals will help tailor the exercise program accordingly.

    Exercise Selection: Choose exercises that target the specific components of fitness relevant to the person's goals and needs. This may include aerobic exercises (e.g., walking, running, cycling) for cardiovascular fitness, resistance exercises (e.g., weightlifting, bodyweight exercises) for strength and muscle development, and flexibility exercises (e.g., stretching, yoga) for improved range of motion.

    Intensity: Determine the appropriate intensity of exercise based on the person's fitness level and goals. Intensity can be measured using various methods such as heart rate monitoring, rating of perceived exertion (RPE) scales, or using percentages of maximum effort (e.g., percentage of one-repetition maximum).

    Duration and Frequency: Specify the duration of each exercise session and the frequency of training sessions per week. This can vary depending on the person's goals, available time, and fitness level. Guidelines generally recommend at least 150 minutes of moderate-intensity aerobic exercise per week, along with strength training exercises at least two days per week.

    Progression: Plan for progressive overload by gradually increasing the intensity, duration, or complexity of the exercises over time. This helps avoid plateaus and continuously challenges the body to adapt and improve.

    Safety and Considerations: Consider any contraindications, precautions, or special considerations related to the individual's health status, injuries, or medical conditions. This may involve modifications or alternative exercises to ensure safety and prevent exacerbation of any existing issues.

    Variety and Enjoyment: Incorporate a variety of exercises and activities to keep the program engaging and enjoyable. This can help improve adherence and long-term adherence to the exercise program.

    It is important to note that exercise prescription should be tailored to each individual's needs and there isn’t really one program that fits all

  • Footwear prescription refers to the process of recommending and selecting appropriate footwear based on an individual's specific needs, foot characteristics, and activities. The goal of footwear prescription is to provide optimal support, comfort, and protection for the feet, as well as to address any specific foot conditions or biomechanical issues.

    When prescribing footwear, several factors should be considered:

    Foot Type: Assess the individual's foot type, such as whether they have a high arch, low arch, or neutral arch. This can help determine the level of support and cushioning required.

    Gait Analysis: Evaluate the person's walking or running gait to identify any abnormalities, such as overpronation (excessive inward rolling of the foot) or supination (outward rolling of the foot). This can guide the selection of footwear with appropriate stability features.

    Foot Conditions: Consider any specific foot conditions or problems the individual may have, such as bunions, plantar fasciitis, or flat feet. Different conditions may require specific features or modifications in footwear design to accommodate or alleviate symptoms.

    Activity Level and Type: Determine the individual's typical activities and the specific demands placed on the feet during those activities. For example, running shoes may differ from walking shoes in terms of cushioning, flexibility, and impact absorption.

    Fit and Comfort: Ensure proper fit and comfort by measuring the person's foot size and width, and considering any individual preferences or comfort requirements. Ill-fitting footwear can lead to discomfort, blisters, or other foot problems.

    Support and Cushioning: Select footwear that provides adequate support and cushioning based on the individual's needs. This may involve considering features such as arch support, heel counters, midsole cushioning, and shock absorption.

    Breathability and Moisture Control: Depending on the individual's foot perspiration level, climate, or activity intensity, consider footwear with breathable materials and moisture-wicking properties to help keep the feet dry and prevent discomfort or skin irritations.

    Durability and Quality: Assess the quality and durability of the footwear to ensure it can withstand the demands of the individual's activities and provide long-term support.

    It's important to note that footwear prescription may vary depending on individual preferences, specific foot conditions, and the recommendations by our podiatrists are only one part of the equation. Trying on footwear and feedback from the wearer are all essential in finding the most suitable footwear for optimal foot health and comfort.

NDIS Services

  • Although Footwear can often be responsible for causing foot issues, the correct shoes are also a great way to increasing support and stability, reduce falls risk or improving performance.

    Your Podiatrist will recommend the best shoes for you, your feet and your lifestyle.

    Even shoes that look good, can be good for your feet. We even have ways to adjust high heels to make them more comfortable.

    In some cases we work with pedorthists, or bootmakers, to customise standard footwear or make custom footwear for certain conditions including deformities and leg length differences.

  • Night splits can be used to prevent contractures or maintain lower limb position whilst sleeping or if immobile.

    Some conditions cause constant firing of the muscles which mean they are always locked in one position, these can aid to prevent that from progressing and keep them in a more optimum position.

  • There are many types of ankle brace, and the right one can help increase ankle stability and reduce falls risk.

    Our Podiatrists assist in finding the correct brace, from slim simple options to custom braces made specifically for you.

    Ankle braces are often used in conjunction with footwear and/or orthotics to maximise stability, while still looking good and being simple to use.

  • Ankle-foot orthoses (AFOs) are orthopedic devices designed to provide support, stability, and alignment to the foot and ankle. They are typically used to manage various conditions or injuries affecting the lower limb, including foot drop, ankle instability, gait abnormalities, and certain neurological conditions.

    AFOs are custom-made or prefabricated devices that are worn inside the shoe and extend from the foot to the calf or higher. They are usually made from lightweight materials such as plastic, carbon fiber, or a combination of materials. The design and features of AFOs can vary based on the specific needs of the individual.

    The primary functions of AFOs include:

    Foot and ankle alignment: AFOs help maintain proper alignment of the foot and ankle, preventing excessive pronation (inward rolling) or supination (outward rolling) of the foot during walking or standing.

    Support and stability: AFOs provide support to the foot and ankle, helping to stabilize the joints and improve balance and weight-bearing abilities. This is particularly important for individuals with weak or unstable ankles.

    Control of movement: AFOs can restrict or control specific movements, such as preventing excessive dorsiflexion (upward bending) of the foot during walking for individuals with foot drop.

    Gait improvement: By improving alignment and providing support, AFOs can help improve walking patterns and enhance overall gait mechanics.

    Our team prescribe these after a thorough evaluation of the individual's condition and gait mechanics. The devices are custom-fitted and adjusted to ensure optimal function and comfort.

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  • there are a number of special items available that can make life easier if you or a loved one have a dissability. From special shoelaces, velcro attachments, antiblister materials, cushioning, toe props / toe spreaders, long shoe horns and gadgets for just about everything. If you have a problem we will have a solution!

NDIS aids and appliances